User is not removing from SharePoint 2013 site, showing user name in People picker after deleting from Active directory

In SharePoint all versions User Information List (UIL) in a site collection from SharePoint 2010 and 2013. SharePoint stores user information in the UIL to extract data when this user is being searched by the people picker.

The people picker extracts information from multiple locations:

– The User Information List and
– Active Directory

The people picker does not extract information from the User Profile Service Application (UPSA). The UPSA syncs information from the AD and updates the UIL but it does not delete the user from it. Like if we delete the user from AD it will not delete from UIL

If we delete the user from the Active Directory and navigate back to SharePoint to see what happened.

– we no longer can log on with that user
– we can still find “deleted user name” with the people picker.

– The permissions are still visible for the deleted user in SharePoint site

We need to delete this user from the Site Collection so this user won’t be found by the people picker and the permissions will be deleted for the deleted user from SharePoint site.


Even we can’t just click on the user and delete him because we’ll be redirected to the My Site (the My Site will be scheduled for deletion in 14 days by the My Site Cleanup Timer Job) default time

You will have to add the following right behind the URL, we need to go to Uuser Information List by typing the following URL and need to delete the user from there

SharePoint 2010


SharePoint 2013




we can now choose the user

and click on “Actions –> Delete Users from Site Collection

After deleting the user From UIL we can now

– no longer log on with “Deleted user”
– no longer find him using the people picker
– no longer find his permissions because they have been deleted

Downside is that you’ll receive the following error till next 14 days. While clicking on this user at documents

About Krishana Kumar

Krishana Kumar is SharePoint Architect/Trainer having Architecture experience with high volumes at Enterprise level and global scale - creation of highly scalable solutions with global user base and geographically distributed architectural components. Good knowledge of SharePoint best practices and governance models. I hold Two Master degree in Computer Science with over 11 years of experience working on Microsoft Technologies specially SharePoint, Project, .NET and other Information Worker Technologies. Having good exposer in Client side scripting Angular.js, backbone and Node. I am currently responsible for SharePoint Infrastructure set up and leading teams in various medium and large scale projects, architecting, designing & installing SharePoint farms, developing custom components,, and providing advanced SharePoint administration and development training to teams and customers. I regularly speaks in various SharePoint User Groups and other Events. I have MCSA Windows Azure, MCSA Office 365, MCSE & MCSD SharePoint 2013, Microsoft Certified Developer (MCD) and holds MCPD, MCTIP and MCTS for SharePoint 2010, MCTS MOSS 2007 & WSS 3.0, MCPD, MCITP (EPM 2010 & 2007) and MCSD .NET.
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One Response to User is not removing from SharePoint 2013 site, showing user name in People picker after deleting from Active directory

  1. Sandeep Ghodela says:

    I was looking for above solution for a long time. Now I have created a timer job which automatically remove “deleted Users” from UIL. Thanks dude!!! keep continue. 🙂

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